Getting Connected

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Goals

This lesson is intended to provide a general understanding of what is required to access the internet and how to get a computer connected to the internet. We will instruct trainees in the use of help systems and wizards, and also identifying the correct source for information and/or support when configuring an internet connection.

Enabling Objectives

This lesson will be in the form of a quicktime video which describes some of the different types of connections as well as instructing the trainee in correct terminology in order to equip them to seek help from their particular service provider. Also included are specific instructions for locating the help files and wizards in both the Mac and PC environment. Photos of various hardware and screen captures of help pages and wizards are included to illustrate the information.

Terminal Objectives

Upon completing this lesson, several terminal objectives will be attainable:

  1. Trainees will be able to name the 4 most common types of internet connections, modem, DSL, cable and Ethernet.
  2. Trainees will be able to explain the factors to be considered when deciding on which type of connection to use, such as cost, speed, and availability.
  3. Trainees will be able to engage and negotiate a modem set up wizard.
  4. Trainees will know what resources (support staff, online help, help manuals) should be available depending on the chosen connectivity.
  5. Trainees will be prepared to answer the form questions they will encounter in a typical internet connection wizard, and identify where to go to get the information required to complete a "connection wizard.".
  6. Trainees will be prepared to troubleshoot their individual configurations through the use of troubleshooting wizards, help menus, and support phone numbers.
  7. Trainees will be able to distinguish between different types of connecting cables, and especially to distinguish a phone plug from an Ethernet plug.
  8. Trainees will be aware of the differences between an individual connection and an Ethernet/network connection.
  9. Trainees will be able to explain what an ISP is and what services they provide.
  10. Trainees will be able to name keywords which will lead to the proper help files for connecting to the internet and configuring a connection.